Introduction
MTC Logistics Services ("MTC Logistics," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us via our website, communication channels, or by using our transportation and logistics services.
By using our services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue the use of our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, company name, contact number, email address, postal address, and other details provided during inquiries, bookings, or service requests.
- Service-Related Information: Shipment details, pickup and delivery addresses, cargo descriptions, and payment records.
- Technical Information: IP address, browser type, device information, and website usage data gathered through cookies or similar technologies.
How We Use Your Information
We use the information collected to:
- Provide, manage, and improve our transportation and logistics services.
- Communicate with you about inquiries, bookings, and customer service.
- Process payments and manage accounts.
- Send operational updates, service changes, or policy amendments.
- Enhance our website functionality and user experience.
Sharing of Information
We do not sell or rent personal information to third parties. However, we may share information:
- With subcontractors, affiliates, or trusted service providers for operational purposes.
- When required by law, regulation, or legal process.
- To protect the safety, rights, or property of MTC Logistics, our clients, or the public.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no system is entirely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to improve user experience, monitor website performance, and customize content. You can manage your cookie preferences via your browser settings, but disabling cookies may affect some features.
Data Retention
We retain personal information only as long as necessary to fulfill service requirements, comply with legal obligations, or resolve disputes.
Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices or content of external sites, and we encourage you to review their privacy policies.
Your Rights
Depending on applicable laws, you may have the right to access, correct, or delete your personal information. You may also request restrictions on certain uses of your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
